“ We chose to work with One-Net Communications because
they have the most comprehensive solution and expertise.
Their NEC UNIVERGE® SV9100 is robust and scalable,
which does not only meet our requirement well but also
provide us with future road map for expansion and customisation.”
Voice of Customer
Ms Teo Lay Eng, Assistant Director (HRA), Singapore Academy of Law
An all-in-one customer experience platforms designed for growth and flexibility.
Better service and satisfied customers
The NEC Contact Center solutions provide you with all the tools necessary to make each interaction between your customers and your business quick and easy. Between improved response times, reduced abandon rates, lower operating costs, and increased revenues, you will see a rapid return on your investment.
Today’s mobile workers depend on communication tools that accommodate flexible workspaces and allow free roaming wherever they are: in the office, or outside of it. UNIVERGE SV9000 gives your staff a host of smart, reliable mobile applications that enhance their ability to provide quality services to your customers.
Express Voice Logger support analog lines, digital trunks/ extensions, audio and VoIP lines. Call recording helps in improving customer service by enabling your managerial staff and supervisors to review actual telephone conversations, allowing you to address customer issues quickly and fairly.
All-In-One Door Phone/Access
All-In-One i20S (Audio) and i30S (Video) SIP Door Phone