with Digital Age Communications
UC Platforms
UC Platforms
OmniPCX Enterprise (OXE) Communication Server
A flexible enterprise phone platform that delivers reliable, high quality digital age communications to grow your business.
OmniPCX Enterprise Communication Server Purple (OXE Purple) allows you to communicate with your teams and customers wherever you are. Every interaction can turn into a lasting relationship with OXE Purple by allowing communication from within your business applications.
Ensure your business continuity with the platform’s secure, high-availability technology. Plus, using a hybrid cloud, you can modernize your communications gradually.
Features
- Efficient call management including group calls, line supervision and call filtering
- Hybrid connectivity: IP, SIP, WLAN, IP-DECT, DECT, digital, analog
- Hybrid cloud connectivity with Alcatel-Lucent Rainbow for team collaboration and video conferencing
- Unique number between ALE business phones, ALE mobile handsets, softphones (IP Desktop Softphone and ALE SoftPhone) or Rainbow application to communicate anywhere
- Integration into SaaS applications to bring voice and collaboration
- Contact centre with intelligent voice call routing and 360° view of omnichannel interactions with ALE Connect
- Encryption of communications and hardened software against cyber attacks
- High availability and scalability up to 15,000 users per instance
- Virtualized multi-instance architecture for private cloud
- Software update and monitoring from the cloud with ALE Cloud Connect
- Tools for management with OmniVista 8770 NMS, automation, call routing and notification services
Rainbow
Rainbow™ Hub by Alcatel-Lucent is a next-generation, real-time communications and collaboration platform. Leverage the power of a truly cloud-based PBX system combined with a best-in-class unified communication platform. Cloud-based PBX solutions simplify communications by minimizing the operational effort traditionally required for on-premises systems. Simplify your communications with one platform to fulfill all your needs.
A comprehensive all-in-one cloud service
- Telephony: All the features for quality telephone reception, opening schedules, interactive voice server, call groups, dashboards and statistics, integration with third-party applications, operator console and much more.
- Additional capabilities: Advanced cloud call management, detailed call history, real-time supervision tools, customizable call routing rules, queue monitoring, performance indicators, and enhanced voicemail features including voice-to-text transcription.
- Collaboration: All the features for working better together. Secure group messaging for up to 300 internal and external participants per group (bubble), timestamped messages accessible 24/7, message qualification tags (standard, information, important), storage space, information channels for large broadcast groups open to internal or external subscribers.
- Video conference: Simple audio/video conferences on-the-fly or scheduled, up to 120 participants and 49 simultaneous videos, internal and external participants, conference accessible using application and browser, speaking time.
- Analytics: Comprehensive reporting and dashboards providing visibility into call activity, service usage, performance indicators, and user engagement. These insights help optimize telephony operations, monitor service quality, and support data-driven decision-making.
Rainbow Hospitality
Give your guests a fully connected experience from check-in to check-out.
Rainbow Hospitality brings guest communication, staff collaboration, telephony and hotel operations together in one secure, cloud-based service. Built on Rainbow Hub, it helps hotels manage check-ins, room moves, wake-up calls, guest messaging, call flows and reporting from a single hospitality management portal.
- Check-in/Check-out
- Room move
- Phone barring/unbarring
- Wake-up call management
- CDR for call accounting
- Guest SIP and analog phones
- Webchat widget
- WhatsApp connector
- Guest Web App
- Staff call handling/collaboration
- Integrated captive portal for guest Wi-Fi access control
- API documentation for integration
- Additional features can be added through BYO-AI
Rainbow Hub, a solution aligned to your needs
Voice Phone
The basic subscription
- Fixed-line telephony only, meeting rooms or DECT terminal
Voice Business
The gateway to digital communications
- PC/smartphone/telephony
- Collaboration
Voice Enterprise
The preferred subscription for digital enterprises
- PC/smartphone/telephony
- Collaboration
- Videoconferencing
Voice Attendant
For a professional welcome
- Voice enterprise and operator console
- Computer telephony only
Voice Premium
The subscription to enhance operations and productivity with AI
- Meeting transcription
- AI-generated meeting summaries
- Expanded 10 GB storage capacity
Voice Hospitality
Management Center for hotel managers
- Rainbow Hospitality subscription
- Bundled with free Click-to Connect subscription
Voice Hospitality Room
For guest room management
- Price per room, up to three devices per room
Connect With Us Today And Receive A Complimentary Gift From Us
