A Complete PBX System,
Plus More Possibilities
Customer expectations have soared. Purpose-built for SMEs to fulfill more sophisticated communication needs, P-Series PBX System is a converged system to wrap a suite of services around, including voice, video, applications, collaboration, and more.
Cloud-based and on-premises options
An easy approach to fill the UC gap
Optimized experience built for everyone
Embrace boundless communications
Linkus UC Clients:Any Device, Anywhere
Driven through a set of applications for web browsers, Android, iOS, Windows and Mac,Linkus UC Clients enable P-Series PBX users to make audio and video calls right from the web browser as well as easily turn mobile phones and desktops into office extensions. Use Linkus UC Clients to stay connected and productive whether you are in the office, on the go, or working from home.
All office extension features
One number reach on any device
See the status of your colleagues
One-on-one or group chat with file sharing
Play voicemails or transcribe them
Click to call from any web pages
Company-wide & personal contacts
Secure remote access via Yeastar supplied domain name
Integrated Video Conferencing:
Interact and Collaborate in Real-time
Not only large enterprises, SMEs also need face-to-face conversations to bring teams and customers closer together regardless of their locations. P-Series PBX System introduces an integrated web-based video conferencing solution with screen sharing and team chat for SMEs to easily conduct multi-party virtual meetings – a smarter way to get things done quicker, enhance team collaboration, and build stronger business relationships.
Initiate and participate meetings right from the browser
No need for additional applications and plugins
Invite your colleagues and clients via meeting links
Hear and see other participants in full HD
Share your screen for live presentation
Group chat instantly in the sidebar
Economical Call Center Solution
Call center telephony for SMEs doesn’t have to be expensive or complex. P-Series PBX introduces an inbound call center solution tailored for SMEs to optimize agent productivity and boost customer satisfaction in a budget-friendly way.
ACD
Route incoming calls to the proper queue and the right, available agent based on certain strategies you set up.
IVR
Route incoming calls to the proper queue and the right, available agent based on certain strategies you set up.
Call Rcording
Keep track of every phone conversation to improve the performance of your agents or for compliance with regulatory requirements.
Queue Panel
View real-time display of incoming calls, agent status and other queue-related statistics to help you efficiently handle the calls.
Wallboard
For agents and supervisors to intuitively monitor agent & queue activities in real time and quickly identify any possible issues.
Reports
Use detailed statistical reports for multi-dimension performance measurement and gain in-depth insightson efficiency improvement.
More Reasons That People Love about P-Series
The Full Feature List:
From the Must-Haves to the Nice-to-Haves
With a lengthy list of features, P-Series PBX System is able to do a lot more than you expect it to, covering everything SMEs would ask for in daily business communications. Some advanced features are accessible through easy subscriptions as follows.The Basic Plan is included in the appliance while the Enterprise and Ultimate Plan require additional subscription. (See the subscription pricing for different appliance models here.) The Cloud and Software Edition are available in Enterprise Plan and Ultimate Plan.
Standard PlanEnterprise PlanUltimate Plan
Telephony Features
AutoCLIP
Call Routing
Call Forwarding
Call Monitoring
Call Parking
Call Pickup
Call Recording
Call Flip
Call Switch
Call Transfer
Call Waiting
Caller ID
Conference Rooms
Speed Dial
Dial by Name
Speed Dial
DNIS
DID (Direct Inward Dialing)
DND (Do Not Disturb)
DOD (Direct Outward Dialing)
CID-based & DID-based Call
Allowed/Blocked Number
Business Features
IVR
Queue
Ring Group
Paging & Intercom
Operate Panel
Monitor Call Status (Inbound/Outbound)
Monitor Presence Status (Extension, Ring Group, Queue, Parking Slot)
Drag & drop Dispatch Call
Advanced Call Control
Advanced Call Control
Custom Prompts
Distinctive Ringtone
Music on Hold
MOH Playlist & Streaming
PIN List
BLF Support
LDAP Server
T.38 Fax
Remote Extensions
Business Hours & Holidays
Emergency Number
Emergency Notifications
CDR & Basic Reports
Administration & Security
Web-based Management Portal
Graphical Dashboard
Auto Provisioning
Bulk Import & Export
Extension Directory
Group & Organization
User Role & Permissions
Operation Logs
Event Logs & Notifications
Backup and Restore
Troubleshooting
Built-in SMTP Server
Network Drive
AMI
Remote Management
Hot Standby
Security
Password Policy Enforcement
Auto Defense
Static Defense
IP Blocklist
Security Alerts via Email
Outbound call frequency restriction
Unified Communications
Linkus UC Clients
Web Client
Mobile Client (iOS & Android)
Desktop Client (Windows & MacOS)
Google Chrome Extension
Presence
Native Contact Management (Personal Contacts, Company Contacts)
Audio Conferencing
WebRTC Audio Call
Function Keys on Web Client
CTI
Select & Dial with Hotkey on Desktop Client
Voicemail
Voicemail Transcription
Group Voicemail
Voicemail to Email
Pop-up URL
Microsoft Teams Integration
Instant Messaging
Personal and Group Chat
File Sharing
Rich Emojis
Cross-client Synchronization
Remote Access Service
Custom PBX Domain Name (FQDN)
PBX Web Portal Remote Access
Linkus UC Clients Remote Connection
LDAP Server Remote Access
Function-based Security Control
Remote SIP Service
Private & Secure Tunnel
Easy Remote SIP Endpoints Registration
Granular Security Control
No Port Portwarding & NAT Issues
Call Center
Switchboard-type Queue Panel
Queue Callback for Reduced Call Abandonment
Real-time Metrics on Wallboard
SLA for Performance Measurement
Insightful Call Center Reports
Phonebooks
PBX-native Contacts Management
Separate Permission Control Per Phonebook
CRM Contacts Synchronization
Call Accounting
Custom Rates Applied to Outbound Calls
Analysis Report on Telecom Expenses
CRM Integration
Incoming Call Popups
Auto Call Journal
Click to Call CRM Contacts
Hassle-free Integration
Support for Zoho, Salesforce, and HubSpot
Microsoft Azure AD Integration
User & Group Synchronization
Auto Extension Assignment for New User
Single Sign-on (SSO)
Faster and Easier Administration
API
PBX Configuration
Call Control
uaCSTA Control
Event Notification
Windows Active Directory Integration
User, Organization Unit, Group Synchronization
Auto Extension Assignment for New User
Single Sign-on (SSO)
Faster and Easier Administration
Video Conferencing
Bulk Email & Instant Link Invitation
HD Audio and Video
Screen Sharing
In-meeting Team Chat
WebRTC Video Calls
Integrated 1:1 Video on Web Client
Seamless Video/Audio Call Switch
HD Audio and Video
Shrinkable Call Window