Cloud Communications and PBX systems can be categorized based on how they are hosted, managed, and integrated with other business tools.

Types of Cloud PBX

1. By Hosting & Deployment Architecture

Private Cloud PBX

A private cloud PBX is dedicated solely to servicing one organisation. Private clouds provide enhanced security with physically isolated networks, computing, and storage layers. This security makes private cloud PBX a popular choice for organisations that want increased security. Performance levels are also typically higher with private cloud – but this comes with a higher price tag.

Public Cloud PBX

A public cloud PBX shares its hardware with multiple clients in a connected computing environment. While each client’s data is isolated from the other clients in the public cloud, they all share the same pool of virtual resources. Public cloud is one of the most cost-effective options for hosting a PBX solution.

Hybrid Cloud PBX

A hybrid PBX cloud solution involves utilising more than one cloud platform. It mixes on-prem infrastructure with both private and public cloud services. A hybrid cloud environment lets businesses access the benefits of both public and private cloud, along with any in-house infrastructure they may have on hand. This solution offers a greater level of agility in terms of prioritising critical workloads while relegating low-priority tasks to cost-effective infrastructure.

2. By Management Level

Hosted PBX

The provider owns, configures, maintains, and updates all server hardware off-site. You simply plug in your internet-connected devices to access the phone services, with minimal IT oversight required.

Self-Hosted / Managed Cloud PBX

The vendor provides the PBX software, but your business chooses where to host it—such as on your own public cloud accounts via Digital Ocean, AWS ands etc. This offers full administrative control over software configuration.

Why Choose Us for Cloud Communications?

WE offers a wide range of benefits through our cloud communications solutions, helping businesses stay connected, productive, and future-ready.

Expertise & Experience

One-Net Communications specializes in cloud communications and VoIP solutions across multiple platforms and leading brands. We understand that there is no one-size-fits-all solution. Our team carefully assesses your business requirements, existing environment, budget, and operational needs before recommending the solution that best fits your organization.

Reduced Costs

Cloud communications eliminate many of the costs associated with owning, maintaining, and upgrading traditional on-premises phone systems. This results in lower capital expenditure, predictable monthly operating costs, and reduced maintenance expenses. Costs are easier to manage and can be treated as operational expenses (OpEx), helping businesses improve cash flow while avoiding significant upfront investments.

Scalability

Cloud communications are designed to grow with your business. Whether you are expanding your workforce or opening new locations, adding users or services is quick and cost-effective, allowing your communications system to scale effortlessly as your business evolves.

Continuous Innovation

With cloud-based solutions, your organization automatically benefits from the latest features, security enhancements, and performance improvements without the need for costly hardware upgrades or manual software updates. This ensures your business always has access to the latest communication capabilities.